Please read these terms carefully before using MilatuScribe
Welcome to MilatuScribe ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the MilatuScribe website, services, applications, and tools (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. Please read these Terms carefully, as they contain important information about your legal rights, remedies, and obligations.
Throughout these Terms, we use certain defined terms:
To access and use certain features of our Services, you must create an account. When creating your account, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
To create an account, you must:
You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage resulting from your failure to comply with this security obligation. You should notify us immediately if you become aware of any unauthorized use of your account.
We offer various subscription plans, including a Premium monthly subscription and an Enterprise lifetime access option. Details of all current subscription options, including prices and features, are available on our pricing page.
By subscribing to a paid plan, you agree to pay all applicable fees. All payments are non-refundable unless otherwise specified in these Terms or required by applicable law. Fees are exclusive of taxes, which we will charge as applicable.
For monthly subscriptions, your payment method will be charged automatically at the beginning of each subscription period. By subscribing, you authorize us to charge your payment method for the subscription plan you selected plus any applicable taxes, and you authorize us to continue charging your payment method on a recurring basis until you cancel.
We reserve the right to change our subscription plans or adjust pricing for our Services at any time. If we change pricing for your current subscription plan, we will notify you at least 30 days before the change takes effect. Your continued use of the Services after the price change takes effect constitutes your agreement to pay the updated price.
The Enterprise Tier is a one-time payment option that provides lifetime access to the features described on our pricing page at the time of purchase. "Lifetime access" refers to the lifetime of the MilatuScribe service, not the lifetime of the user. If MilatuScribe discontinues its Services entirely, Enterprise Tier subscribers will not be eligible for refunds.
The Enterprise Tier is limited to 50 slots. Once all slots are filled, this option will no longer be available for purchase.
Our Free Tier provides limited access to our Services at no cost. Free Tier users are entitled to 30 hours of transcription per month. Usage beyond this limit requires upgrading to a paid subscription.
Free Tier accounts may have limited features compared to paid subscriptions, as detailed on our pricing page. We reserve the right to modify the features and limitations of the Free Tier at any time.
We track usage of our Services, including the number of transcription hours used. You can view your current usage in your account dashboard.
You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation, you will continue to have access to the paid features until the end of your current billing period. We do not provide refunds for partial subscription periods.
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, and with or without notice. Causes for termination may include, but are not limited to:
Upon termination of your account, your right to access and use our Services will immediately cease. We may, but are not obligated to, delete your Content following termination. We recommend that you save copies of any important Content before terminating your account.
If you use our API (Application Programming Interface), you agree to comply with our API Terms, which are incorporated into these Terms by reference. Our API Terms include, but are not limited to, rate limitations, authentication requirements, and prohibited uses.
You retain all rights to any Content you submit, upload, or display on or through the Services. By submitting, posting, or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit such Content solely for the purpose of providing the Services to you.
You are solely responsible for your Content and the consequences of submitting and publishing your Content. You affirm, represent, and warrant that:
We reserve the right to remove any Content that violates these Terms or that we find objectionable, at our sole discretion. We do not guarantee the preservation or availability of any Content and are not liable for any Content that is removed or lost.
The Services and all materials therein, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (the "MilatuScribe Content"), and all intellectual property rights related thereto, are the exclusive property of MilatuScribe and its licensors.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal or business purposes.
You may not:
Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using our Services, you agree to the collection, use, and sharing of your information as described in our Privacy Policy.
In addition to other restrictions outlined in these Terms, you agree not to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MILATUSCRIBE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES.
IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID MILATUSCRIBE IN THE 12 MONTHS PRECEDING THE DATE OF THE CLAIM.
You agree to defend, indemnify, and hold harmless MilatuScribe, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
MILATUSCRIBE MAKES NO GUARANTEES REGARDING THE ACCURACY OF TRANSCRIPTIONS PRODUCED BY OUR SERVICES. WHILE WE STRIVE FOR HIGH ACCURACY, RESULTS MAY VARY BASED ON AUDIO QUALITY, ACCENTS, BACKGROUND NOISE, TECHNICAL TERMINOLOGY, AND OTHER FACTORS.
We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any principles of conflicts of law. Any dispute arising from or relating to the subject matter of these Terms shall be subject to the exclusive jurisdiction of the state and federal courts of Delaware.
If you have any questions about these Terms, please contact us at:
Email: support@milatuscribe.com
Address: 123 Transcription Way, Suite 400, Wilmington, DE 19801